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Email vs Support Ticket Systems

Email vs Support Ticket Systems

Your customers need great support. Great support improves your brand and product’s reputations and creates repeat business from your customers. Some companies use email for support and other’s use support ticket systems. Let’s consider email vs...

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Email vs Social Media

Email vs Social Media

Fast quick messages like tweets, posts and status updates seem to be all the rage.  Some people describe social media as an “email killer.” But who is really winning the “email vs social media” battle? Email Is Old But Entrenched The first...

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Email vs Slack

Email vs Slack

Clear internal office communication among your team is critical. Most offices handle a lot of communication via internal emails. But is there a better way?  Slack is a multi-platform messaging app for teams that allows your to quickly communicate, brainstorm and...

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Email vs Task Management Systems

Email vs Task Management Systems

Need something done by one of your team? You just send them an email right? Maybe not. In this article we discuss email vs task management systems and why email may not always be the best choice for getting work done. Email is Used by EVERYONE One of the reasons that...

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Email is Dead?

Email is Dead?

In 1971, the first email was sent. But this is 2016. Shouldn’t this 45 year old technology  be tossed on the junk heap of old technologies we no longer use like dial up modems, floppy disks and pagers? I have heard people proclaim that email is dead. But is...

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Captain Time Q & A – Week Ending Jun 3, 2016

Here are some questions I have been asked about time management and productivity this week along with my answers. Enjoy! Read Garland Coulson's answer to How can I be more productive? I work in sales / TS&D. Sometimes I feel like I'm drowning. What tools...

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Office Lunch: 10 Reasons To Stop Eating At Your Desk

Office Lunch: 10 Reasons To Stop Eating At Your Desk

As our work gets busier, many of us resort to eating an office lunch at our desks. Here are 10 reasons why eating at your desk is a BAD idea. 1. Your Boss Will Find You When I used to eat my office lunch at my desk or the lunch room, I would often be the only person...

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Effective Board Meetings for Nonprofits

Effective Board Meetings for Nonprofits

Just finished putting the final touches on my “Effective Board Meetings for Nonprofits” workshop. If your board meetings have turned into “bored” meetings or if you struggle to get through your agenda, this workshop is for you. During the...

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Meeting Scheduler Review

Meeting Scheduler Review

Here is a review of my favourite meeting scheduler software and how I use it to be more productive. This software not only saves me a lot of time and actually makes me money each month. Needs Background As a time management coach and consultant, I need to be able to...

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